The Times West Virginian


May 5, 2013

nTelos Wireless has new home in White Hall

WHITE HALL — nTelos Wireless is offering savings on the latest products and services at its new home in White Hall.

After being located inside the Middletown Mall for about 10 years, the business basically moved across the street into the new shopping plaza beside Bob Evans, at 9640 Mall Loop Road. nTelos Wireless officially opened there on Feb. 21 and recently held a grand opening celebration, said Rob Cale, vice president of marketing for the company.

While at the mall, this corporate retail store, which is owned and operated by nTelos Wireless, had gotten to the point where it needed a larger space, he said. The company also wanted to be more visible in the community and more accessible for customers.

The new location is fulfilling those needs, as the store is already generating a 25 to 30 percent increase in traffic compared to its previous home, Cale said.

“We’re excited about the new store,” he said. “It’s doing very well.”

The brand new space also allows nTelos Wireless to showcase its new store design.

“The store design is bright and very user friendly and we think really enhances the customer experience for wireless,” Cale said.

He explained that every new store that nTelos Wireless builds features the updated design, with its white and blue colors, and the company has retrofitted older locations as well.

At the store in White Hall, for example, customers will find live phone bars, which are easy to maneuver around so they can try out the different devices and make a call or send a text, Cale said. The shop also showcases nTelos Wireless’ relationship with iPhone and has a dedicated area for that merchandise.

Five employees run the shop seven days a week, from 10 a.m. to 8 p.m. Monday through Saturday and noon to 5 p.m. Sunday.

The closest nTelos store is a retailer on Fairmont Avenue that represents the brand, and corporate locations are also stationed in Morgantown, Clarksburg and Bridgeport, Cale said.

In addition to offering phone service, the company carries all the related accessories, such as phone cases, car chargers, batteries and more, he said. It also deals with mobile internet solutions, such as data sticks and MiFi units.

Cale said nTelos Wireless focuses on great prices, excellent customer service and access to the latest devices, like iPhone. Compared to other wireless carriers, the difference with nTelos is the savings provided to customers, he said.

nTelos strives to keep up with the latest happenings in the industry.

“We’ve always got new devices coming onto the product family,” he said. “We’ve always got new services.”

During 2013, the company will launch 4G LTE services in select markets in West Virginia and Virginia.

“We continue to expand and invest in our network,” Cale said. “Coverage is, of course, very important.”

For more information, call the nTelos Wireless store in White Hall at 304-365-4032 or visit

Email Jessica Borders at or follow her on Twitter @JBordersTWV.

Text Only
  • Statewide online directory lets you track local goods

    A new online tool is providing a detailed look into West Virginia’s local food system.
    The West Virginia Food Mapper, a statewide interactive mapping application, was officially finalized and launched in February through a partnership among several entities. Those partners include Downstream Strategies, the West Virginia Food and Farm Coalition and its Meat Processing Working Group, and the West Virginia GIS (Geographic Information Systems) Technical Center.

    April 13, 2014

  • Chancelors reopens at new site after devastating fire

    Nothing, not event a devastating fire, can keep Chancelors down.
    At the beginning of March, this family-owned auction business and store opened at its new location beside Premier Body Works, a mile and a half past the Barrackville Covered Bridge.

    April 13, 2014

  • Despite coal decline, West Virginia remains strong in exporting

    Companies throughout West Virginia are bringing new dollars into the economy by exporting.
    The governor’s office recently reported that the state’s exports in 2013 totaled $8.4 billion. This is the third-highest amount of exports that West Virginia has seen in its history.

    April 6, 2014

  • Mannington B&B Wireless offers affordable service

    B&B Wireless is now offering affordable cellphone services to the Mannington area.
    Owner Brad Weaver recently opened this store, which is an nTelos Wireless exclusive retail provider, at 122 Market St. in Mannington. The new business is located beside Hero’s Corner Cafe and shares a building with Fancy Nancy’s Gift Shop.

    April 6, 2014

  • NASA IV&V, TMC play key role in launch of satellite

    A modeling and simulation product developed by the NASA Independent Verification and Validation Facility and TMC Technologies, both in Fairmont, recently played a key role in launching a satellite off the ground.
    Brandon Bailey is the lab manager of the Jon McBride Software Testing and Research (JSTAR) Laboratory at NASA IV&V.

    March 30, 2014

  • Quality of life focus at White Hall Hearing Care

    White Hall Hearing Care encourages people to do their ears a favor and visit an audiologist.
    Owner Barb Litton Cox, a nationally certified state licensed audiologist, opened her office on March 4 at the White Hall Professional Complex, located at 177 Middletown Road.

    March 30, 2014

  • Small Business Resource Summit and Entrepreneurs Café set Tuesday

    Main Street Fairmont is helping small businesses find opportunities to grow.
    The Small Business Resource Summit and Entrepreneurs Café are scheduled for this Tuesday at Veterans Square, located at 320 Adams St. in downtown Fairmont.

    March 23, 2014

  • Microtel Inn & Suites by Wyndham opens doors

    The team of the new Microtel Inn & Suites by Wyndham is glad to be in Fairmont.
    The hotel, located at 20 Southland Drive next to the Middletown Mall, officially opened its doors on Friday, March 21. That afternoon, the management team and staff welcomed members of the public to tour the new facility and enjoy lunch during an open house.

    March 23, 2014

  • Scammers will ‘go after anyone, regardless of age, gender or income’

    West Virginia Attorney General Patrick Morrisey urges consumers to protect themselves against scams related to online purchases.
    A Fairmont woman, who prefered not to be interviewed for this story, recently became the victim of one of these scams and lost a considerable amount of money as a result.

    March 16, 2014

  • Service focus at ERA Signature Properties

    The new owners of ERA Signature Properties are ready to provide excellent customer service to clients from start to finish.
    On Jan. 1, Realtors and owners Brian and Mikaelah Seifrit officially took over the business that Jo-Helen and Ed Williams led for many years.

    March 16, 2014

Featured Ads
NDN Business
House Ads