The Times West Virginian

March 30, 2014

Quality of life focus at White Hall Hearing Care

By Jessica Borders
Times West Virginian

FAIRMONT — White Hall Hearing Care encourages people to do their ears a favor and visit an audiologist.

Owner Barb Litton Cox, a nationally certified state licensed audiologist, opened her office on March 4 at the White Hall Professional Complex, located at 177 Middletown Road.

White Hall Hearing Care can be found on the second floor of the building inside White Hall Medical Occupational Medicine.

Cox has 18 years of experience in the hearing industry. She received her bachelor’s and master’s degrees in audiology from West Virginia University, and earned her Certificate of Clinical Competence in audiology through a one-year clinical fellowship with an ear, nose and throat specialist in Cumberland, Md. She is a member of the American Speech-Language-Hearing Association and West Virginia Audiology Association.

During her career, Cox has worked for a hospital and rehab companies as well as ear, nose and throat physicians and other private practitioners. She has helped patients of all ages, from infants to the elderly, and knew that someday she wanted to open her own office.

“After 18 years, I thought I just need to do this myself,” she said.

Cox said she always liked North Central West Virginia and Fairmont, where her husband Darren worked for a couple years, and saw the need for audiologists in the area.

An audiologist is a person with a master’s degree level education or higher in the study of the ears and hearing who specializes in hearing exams and evaluations and the fitting, programming and repairing of hearing instruments, Cox explained.

She collaborates with doctors on the diagnosis and treatment of ear and balance disorders. Testing, using state-of-the-art equipment, shows whether a condition can be treated with medicine or surgery. When medical intervention can’t improve the hearing loss, Cox steps in to do aural rehabilitation and prescribe and fit hearing aids.

She currently works with patients who are toddler age and up and is available for appointments on Tuesdays and Thursdays. She can take on clients who have current workers’ compensation and United Mine Workers of America claims, and she also has expertise in starting new claims.

Patients can be referred to the office by a medical doctor, or they can refer themselves.

Cox can prescribe and fit patients with the latest digital technologies and all styles and models, ranging from behind-the-ear hearing aids to the tiniest of in-ear hearing aids.

White Hall Hearing Care is a participating provider of most insurances, and payment options are available. Hearing aids include trial periods, loss and damage coverage, and warranties.

“White Hall Hearing Care’s mission is to provide professional and ethical audiology services and to offer a variety of affordable hearing instrument options to accommodate your budget, lifestyle and communication goals,” Cox said.

The office strives to improve the quality of life of patients through hearing solutions that best meet their needs. Its slogan is “where your hearing care is our priority.”

“The most rewarding thing is seeing someone’s face light up when you put the hearing aids in their ears for the first time and they hear things they have not heard for years,” she said.

Cox currently operates the business by herself. In the future, once her office gets busier, she hopes to employ a secretary and billing specialist as well as another provider like herself.

In honor of Better Hearing and Speech Month in May, White Hall Hearing Care is offering free hearing screenings throughout the months of both April and May. Cox believes that every month should focus on better hearing.

In addition, she will provide free hearing screenings during an upcoming health fair at Fairmont State University.

For more information, call White Hall Hearing Care at 304-534-6464.

Email Jessica Borders at jborders@timeswv.com or follow her on Twitter @JBordersTWV.